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Woolworths Customer Fulfilment Centre

The Woolworths Customer Fulfilment Centre (CFC), located at Goodman's Rochedale Motorway Estate, is a 10,500 sqm purpose-built facility offering Metro Brisbane increased grocery delivery services. As the company's first online procurement centre in Queensland, the CFC contains wider aisles and additional shelf space compared to a standard supermarket, to provide efficient delivery to the digital economy. 

Located approximately 18 kilometres from the CBD and adjacent to the Gateway Motorway, the CFC services the area spanning from Beenleigh to Mt Ommaney. Its strategic location drives supply chain efficiency for Woolworths, providing a major boost to same-day delivery capacity in Brisbane's southwest - unlocking faster and more flexible online shopping options for consumers.

Facility overview

The CFC features Woolworths' first distribution centre with a direct to boot pickup scheme, in Australia, where customers can order online and pick up groceries on-site delivered directly to their boots, within the dedicated carparking bays.

Fuelled by increased demand for online shopping, the centre allows personal shoppers to handpick orders from a range of more than 25,000 products more accurately and efficiently, supporting up to 30,000 home deliveries and direct to boot pick up windows per week.

 Key features:

  • Dark store with direct to boot facility
  • Temperature controlled at 24°C year round
  • Multiple freezers and refrigerated areas within the warehouse
  • 26 recess docks
  • 294 car and van parking bays.

 Sustainability

  • Rainwater harvesting
  • Smart metering to help monitor and reduce energy consumption
  • LED lighting
  • 850 solar panels (providing approx. 20% of the site's total annual electricity consumption).

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