This is our commitment to high quality service. When you partner with Goodman, it’s what you can expect from everyone on the Goodman team.
With our customer’s help, we learn as much as we can about their business so we can provide the best service possible.
Every customer has direct access to an in-house team to manage their needs.
We take ownership of every enquiry and issue and respond in a timely manner, keeping our customers updated and informed of our progress.
We proactively organise regular business reviews to ensure our customer’s space and service needs are continually being met.
We conduct regular assessments and frequent inspections. Any issues are reported to our safety team to ensure fast resolution.
In every dealing we are open and fair and believe in having integrity, always.
We use customer feedback to constantly improve our service.