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Customer service

Committed to service

Delivering superior customer service is at the heart of everything we do. To ensure our customers receive the best possible service, a dedicated in-house property team assigned each customer to attend operational needs and ensure maintenance and presentation standards are exceptional.

Our commitment to deliver a consistent and high level of customer service is evidenced by our customer charter which details our customer service principles.

As part of this charter our customers can expect a consistently high level of customer service and any requests or issues to be dealt with promptly. We are available 24/7 so customers can reach a Goodman representative in times of an after hours emergency.

We are committed to building mutually beneficial, long-term relationships with our customers.